Why We Collect Personal Information

What Information May Be Collected

• Your information may be obtained during your visits to the website, including but not limited to: traffic data, location data, weblogs, content from surveys and contact forms, other communication data, and the resources that you access. If you contact us, we may keep a record of that correspondence.
  
• Your information may be collected from your use of the website and may be aggregated for direct marketing via e-mail, messaging, or telephone. You may opt out of receiving future marketing communications at any time.
• When you send an application to us via e-mail, online submission, or post, or when we conduct reference checks and/or police checks, additional personal data may be collected.
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• Personal information collected, stored, and processed by E-Solutions will be limited to what is necessary to:
  1.  Match candidates with potential positions
  2. Employ individuals
  3. Offer candidates placement at our customers’ organizations
  4. Refer candidates for employment to a customer
  5. Provide general job-seeking services
  6. Perform employment data analysis
  7. Fulfill obligations as an employer, hirer, or employment agency
• The information collected may include, but is not limited to:
  1. Contact information (address, phone number, e-mail address)
  2. Nationality and work permit status
  3. Date of birth
  4. Employment and education history
  5. Professional credentials and licenses
  6. Information provided by references
  7. Financial and tax-related information
  8. Employee identification number
  9. Background verification (BGV) test results
  10.Benefits selections, including health insurance and retirement planning information
  11.Biometric data
  12.Other employee benefit details
  
• Additional personal information may be collected during your employment to manage your ongoing employment relationship. Examples include time and attendance records, leave requests, medical certificates, and performance appraisals.
  
• In most circumstances, personal information will be collected directly from you. However, in some instances, information about you may be provided by third parties, such as executive search firms or third-party recruitment providers.
  
• We use "cookies" and "web beacons" to collect information when you visit our website.
  

Use of Personal Information

• To fulfill a contract we have with you
• When you have given your consent
• To ensure that the content and services provided through the website are presented as effectively as possible for you and your device
• When it is in our legitimate interest (i.e., we have a business or commercial reason)
• When it is our legal duty or necessary to protect someone’s life
• Recruitment, selection, and appointment functions
• Payroll processing
• Ongoing human resources management such as:
  1. Superannuation
  2.Administration of workplace health, safety, and workers' compensation
  3.Staff training and development
  4.Staff appraisals, probation, and promotion
• E-Solutions may also use personal information to handle grievances or disciplinary procedures, or for the recovery of debts

Third-Party

• Your personal information is never shared with third-party providers for any business functions.
• We do not disclose your information to job advertisers without your explicit consent.
• Advertisers who use our services must adhere to our Terms and Conditions of Business, ensuring lawful and transparent data processing, but they do not receive your data from us.
• The information you provide in your chat messages is not disclosed to anyone, including the recruiter who invited you to chat.
• We may only disclose your personal information when required to comply with legal or regulatory obligations, court orders, or in the event of a corporate merger, sale, or joint venture involving E-Solutions and another business entity.

Security and Control of Personal Information

• Regular reviews of information collection, storage, and processing practices, including physical and security measures, are conducted to mitigate risks.
• Access to personal information is restricted to authorized E-Solutions employees and software providers who are necessary for service provision or responding to requests.
• Our staff undergo regular training on maintaining the security and privacy of your information.
• In the event of a security breach involving your information, E-Solutions will promptly report the incident and take necessary actions as outlined by data protection laws.
• We do not disclose your personal information unless required to comply with legal or regulatory obligations, court orders, or in the event of a corporate merger, sale, or joint venture involving E-Solutions and another business entity.

Disclosure of Information Outside the Local Jurisdiction

Your Rights

• Right to access: This enables you to receive a copy of the personal data that E-Solutions holds about you and the reason for which it is being processed & disclosed.
• Right to request that correction and deletion: Subject to applicable local laws, you may be entitled to request E-Solutions rectify, delete or block (as appropriate) your Personal Data that is incorrect, incomplete or unnecessary. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local laws. However, the only reason we would be unable to delete your information upon request is if there is a legitimate legal reason why we are obligated to keep it.
• Right to data portability: Subject to the applicable local law, you may be entitled to receive a copy of certain Personal Data in a commonly used machine-readable format. This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Right to object: You may have the right to object to the processing of your personal data on the grounds that it impacts your fundamental rights and freedoms. You also have the right to object when we are processing your personal data for direct marketing purposes. Despite your objection, E-Solutions may be required or permitted by law to continue processing your personal data. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.
• Right to restriction of processing: You have the right to require E-Solutions to restrict the processing of your personal data in the following circumstances: (i) if you want us to establish the data’s accuracy; (ii) where our use of the data is unlawful but you do not want us to erase it; (iii) where you need us to hold the data even if we no longer require it, because you need it to establish, exercise, or defend legal claims; (iv) you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.
  During the restricted processing period, E-Solutions will only process the personal data for storage purposes, with your consent, or for the establishment, exercise, or defense of legal claims, or as otherwise permitted by law.
• Remedies in case of a violation: You are entitled to all rights and remedies provided by the applicable law of the land. Generally, you should seek redress in respect of a violation of this Policy from E-Solutions, which originally collected the relevant personal data.
• Right to withdraw consent: Where the data processing is based on your consent, you may withdraw that consent at any time. Withdrawal of that consent will not affect the lawfulness of processing based on that consent before its withdrawal.

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How to Access, Change, Delete, or Obtain A Copy Of Your Information

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