Healthcare BPO Services

Streamlining Healthcare Operations for Better Patient Care
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Healthcare BPO Service

Healthcare providers face increasing pressure to manage administrative tasks without compromising patient care. At E-Solutions, our Healthcare BPO Services allow you to focus on what matters most - your patients. We handle critical back-office processes like accounts receivable, billing, claims processing, and medical coding with speed, accuracy, and compliance.

Using cutting-edge technology and expert teams, we ensure compliance, minimize errors, and improve operational efficiency. Our goal is to simplify your processes so you can concentrate on improving patient outcomes and organizational success.
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Digital Product Engineering

At E-Solutions, Digital Product Engineering is all about leveraging advanced technologies, agile methodologies, and customer-centric design principles to create innovative, scalable, and high-performance digital products. We manage every stage of the product development lifecycle—from ideation and design to development, deployment, and sustained engineering.

In today’s fast-evolving market, we understand that businesses must stay ahead of shifting client demands and market trends. That’s why we specialize in developing digital products that are not only market-leading but also adaptable for future growth. By integrating cutting-edge technologies with a strong focus on user experience, we enable businesses to create competitive, sustainable products that drive growth and foster lasting customer satisfaction.

What sets us apart is our holistic, end-to-end approach to product development. At E-Solutions, we combine technical expertise with agile, iterative processes that allow for rapid adaptation to changing market dynamics. Through continuous collaboration across the entire lifecycle, we ensure innovation, quality, and agility, empowering businesses to bring their groundbreaking ideas to life and sustain their competitive edge.
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Key Benefits

Accounts Receivable (AR) Follow-ups

Timely and proactive AR follow-ups streamline payment recovery, ensuring faster reimbursements and reduced outstanding claims. This approach strengthens cash flow and supports a healthier, more efficient revenue cycle for healthcare providers.

Patient Billing & Collections

Streamlined billing processes enhance patient satisfaction by providing clear, accurate invoices and timely reminders. Transparent communication ensures efficient payment collections while fostering trust and reducing disputes.

Claims Processing & Management

Efficient claims management focuses on accuracy and compliance to minimize rejections and delays. By streamlining the claims cycle, healthcare providers benefit from accelerated payment processing and improved financial outcomes.

Medical Coding & Billing

Accurate medical coding and billing adhere to the latest compliance standards, reducing errors and rejections. This precision helps healthcare organizations maximize reimbursements and maintain regulatory alignment.

Accounts Receivable (AR) Follow-ups

Timely and proactive AR follow-ups streamline payment recovery, ensuring faster reimbursements and reduced outstanding claims. This approach strengthens cash flow and supports a healthier, more efficient revenue cycle for healthcare providers.

Patient Billing & Collections

Streamlined billing processes enhance patient satisfaction by providing clear, accurate invoices and timely reminders. Transparent communication ensures efficient payment collections while fostering trust and reducing disputes.

Claims Processing & Management

Efficient claims management focuses on accuracy and compliance to minimize rejections and delays. By streamlining the claims cycle, healthcare providers benefit from accelerated payment processing and improved financial outcomes.

Medical Coding & Billing

Accurate medical coding and billing adhere to the latest compliance standards, reducing errors and rejections. This precision helps healthcare organizations maximize reimbursements and maintain regulatory alignment.

Client Success Stories

01 case study

Reduced AR Aging by 40%

A multi-specialty hospital was struggling with a growing number of aged accounts and delayed reimbursements, which significantly impacted its cash flow and operational efficiency.

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By partnering with E-Solutions, the hospital adopted an automated accounts receivable (AR) follow-up process supported by a dedicated team of experienced AR specialists. Within just six months, they achieved a 40% reduction in AR aging. 

Streamlined follow-ups and optimized workflows led to faster reimbursements, fewer outstanding claims, and a healthier revenue cycle. As a result, the hospital improved its financial stability and was able to reallocate resources toward enhancing patient care.
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02 case study

Increased Patient Collections by 30%

A mid-sized clinic faced ongoing issues due to inconsistent billing practices, resulting in frequent payment disputes, delayed collections, and declining patient satisfaction.

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To resolve these challenges, the clinic partnered with E-Solutions and implemented our comprehensive patient billing and collections solution. This included standardized billing procedures, timely and automated payment reminders, and responsive support for patient billing inquiries. 
Within just three months, the clinic saw a 30% increase in patient collections. The improvements also led to a reduction in billing-related complaints and a noticeable boost in patient satisfaction. With a streamlined revenue cycle now in place, the clinic enjoys greater financial stability and stronger, trust-based relationships with its patients. 
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FAQ

Healthcare FAQs              

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What processes can be outsourced with healthcare BPO services?

Commonly outsourced processes include AR follow-ups, patient billing, claims management, and medical coding.

How do you ensure compliance with healthcare regulations?

We strictly follow HIPAA, ICD, and CPT code standards, and conduct regular audits to maintain full compliance.

Let’s Bring Your Vision to Life

Let E-Solutions handle your healthcare operations, so you can focus
on patient care and growth. Contact us for tailored solutions.
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Digital Product EngineeringColorsIconsFontsButtons
At E-Solutions, Digital Product Engineering is all about leveraging advanced technologies, agile methodologies, and customer-centric design principles to create innovative, scalable, and high-performance digital products. We manage every stage of the product development lifecycle—from ideation and design to development, deployment, and sustained engineering.

In today’s fast-evolving market, we understand that businesses must stay ahead of shifting client demands and market trends. That’s why we specialize in developing digital products that are not only market-leading but also adaptable for future growth. By integrating cutting-edge technologies with a strong focus on user experience, we enable businesses to create competitive, sustainable products that drive growth and foster lasting customer satisfaction.

What sets us apart is our holistic, end-to-end approach to product development. At E-Solutions, we combine technical expertise with agile, iterative processes that allow for rapid adaptation to changing market dynamics. Through continuous collaboration across the entire lifecycle, we ensure innovation, quality, and agility, empowering businesses to bring their groundbreaking ideas to life and sustain their competitive edge.
Connect with Us

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